Shipping Policy

Thank you for visiting and shopping at Verdeiza. The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy (Australia Only)

Order Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. You will be notified of any significant delays via email or phone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping (AU): 3–7 business days – Free / $X.XX AUD
• Express Shipping (AU): 1–3 business days – $X.XX AUD

Delivery times are estimates and may vary based on your location and external factors such as weather or postal delays.

Shipment Confirmation & Tracking

You will receive a shipment confirmation email with tracking details once your order has been dispatched. Tracking will be active within 24 hours.

Shipping to P.O. Boxes

We ship to physical addresses and P.O. Boxes within Australia.

Shipping Issues

Damaged or Lost Items

[Your Store Name] is not responsible for products damaged or lost during transit. If your order arrives damaged, please contact the courier directly to file a claim. Retain all packaging and damaged items as evidence when filing a claim.

International Shipping

At this time, we do not offer international shipping. We currently ship to addresses within Australia only.

Need Help?

If you have any questions about shipping, your order, or our store policies, please get in touch via our Contact Us page.